Customer Service Associate - Temporary

Walgreens • Oakdale, MN

1d • Onsite

About The Position

The Customer Service Associate delivers a distinctive, friendly, and efficient customer experience. The role operates an assigned cash register, assists customers with products and services, responds to questions and resolves issues, and provides customer service in the photo area. It also supports store operations through merchandise handling, stocking, displays, inventory, asset protection, compliance, and maintenance. The associate attends required training and completes assigned learning activities. This is a temporary position.

Requirements

• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evenings and weekends.

Nice To Haves

• Six months of experience in a retail environment is preferred.
• Prior work experience with Walgreens is preferred.

Responsibilities

• Greet customers and patients, offer assistance with products and services, answer questions, and resolve issues.
• Provide courteous, friendly, fast, and efficient checkout and customer service.
• Recommend products, trade-up items, companion items, and promotional photo products.
• Operate an assigned cash register; process purchases, cash, change, voids, returns, rain checks, refunds, and exchanges.
• Keep counters and shelves clean and well merchandised; take inventory and maintain records.
• Check in and price merchandise as required or directed.
• Follow company asset protection procedures to identify and minimize profit loss.
• Comply with state and local laws concerning regulated products, including alcoholic beverages and tobacco.
• Construct and maintain promotional, seasonal, super-structure, and sale displays; complete resets and revisions as directed.
• Separate food items and place products according to applicable policies and procedures.
• Rotate consumable stock using first-in, first-out procedures and restock items that are out.
• Use store systems and equipment and provide photo-area services, including digital passport photos and poster printing.
• Monitor and fulfill web pickup orders and deliver them to customers when they arrive at the store.
• Help maintain clean, neat, and orderly conditions inside and outside the store.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Attend training and complete PPLs requested by the manager or assigned by corporate.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed