Retail Sales – Part Time

Lowe's Companies, Inc. • Rolla, MO

8d

About The Position

As a Customer Service Associate at Lowe's, you welcome customers and help them find products and services that meet their home improvement needs. You listen to customers, answer questions, help them select and handle merchandise, and ensure their needs are met. Associates are assigned to a department based on hiring needs and skillsets; departments include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, and Pro Services.

The role also involves replenishing shelves, accurately processing orders and deliveries, preparing merchandise for customers, and guiding customers through shopping or checkout. Duties vary by department and may include tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds. Associates may cross-train in other store areas. The position does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. Work may take place indoors and outdoors, with exposure to varying weather and climate conditions, noise, and moving or shaking objects and equipment. Lifting requirements vary; single lifts are limited to 75 pounds, with team lifts and powered equipment used as appropriate and according to guidelines.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
• Ability to lift a minimum of 25 pounds unassisted, or over 25 pounds with or without an accommodation.
• Follow lifting guidelines, including limiting single lifts to 75 pounds and using team lifts or powered equipment as appropriate.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional service.
• Help customers locate and handle merchandise.
• Replenish merchandise by identifying empty shelf areas and restocking them.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-train in other store areas to support customer service.
• Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Benefits

• Multiple health insurance options.
• Tuition assistance program.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% associate discount.
• Track to the Trades program.
• Competitive pay.
• Flexible schedules.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed