Customer Service Associate

Wawa, Inc.•Port St. Lucie, FL

1d•$16 - $19

About The Position

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving customers. CSAs help deliver a positive customer experience while supporting store operations and upholding established policies, procedures, and guidelines. The role includes greeting and engaging with customers, preparing food and beverages, maintaining the coffee station, operating the cash register, handling payments, activating fuel and gift cards, and assisting with lottery and age-restricted product ID verification. CSAs also stock shelves and complete housekeeping duties to help keep the store clean, safe, fresh, and inviting. The hourly range is $15.50–$19.25, commensurate with position, experience, and location. Associates receive a $1.50 shift differential for hours worked between 12 a.m. and 6 a.m. Wawa provides reasonable accommodation to complete an application upon request and is an equal opportunity employer.

Requirements

Great communication and customer service skills.
Ability to thrive in a fast-paced environment and multitask.
Must be at least 16 years old.
Reliable transportation.
Enjoys working in a team environment.

Responsibilities

Greet and engage with customers to ensure their needs are met quickly and courteously.
Prepare breakfast items, built-to-order sandwiches, specialty beverages, and pizzas; keep the coffee station clean and organized.
Operate the cash register and handle payments.
Activate fuel and gift cards.
Assist with lottery transactions and ID verification for age-restricted products.
Keep stores well-stocked and shelves fresh, full, and inviting.
Help keep stores clean and safe by following established policies, procedures, and guidelines.
Complete housekeeping duties, including cleaning, dusting, sweeping, mopping, and emptying trash.