Retail Sales – Part Time

Lowe's Companies, Inc. • Lisbon, CT

8d

About The Position

As a Customer Service Associate at Lowe's, you welcome customers and help them find products and services for their home improvement needs. You listen to customers, answer questions, help them select and handle merchandise, and work to ensure their needs are met. Depending on hiring needs and your skillset, you may work in Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services.

The position involves organizing and replenishing merchandise, processing orders and deliveries, and preparing products to meet customer needs. Preparation tasks may include tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, and cutting blinds. Associates may be cross-trained in other store areas and occasionally load merchandise. Department responsibilities may vary.

The role may involve working indoors and outdoors in changing weather conditions, including extreme heat or cold, wet, damp, humid, windy, or drafty environments. Associates may encounter constant or intermittent noise and moving or shaking objects and equipment. Occasional travel to meetings, training, or neighboring stores may be needed, but regular travel is not required. Single lifts are limited to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed, and powered equipment should be used as required with proper training or assistance.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the role.
• Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Help customers locate, select, and handle merchandise.
• Down stock merchandise by identifying empty shelf areas and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other store areas to help deliver customer service.
• Prepare merchandise based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
• Guide customers through shopping or checkout.
• Occasionally load merchandise.
• Complete other duties as assigned.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life and disability insurance
• Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
• Flexible spending and health savings accounts
• 401(k) retirement account with company match
• Employee Assistance Program, including concierge and work/life services and no-cost counseling
• Tuition assistance and trade skills scholarships
• Business Travel Accident insurance
• Maternity and parental leave
• Adoption assistance
• Lowe's Associate Discount and broad discount platform
• Potential annual bonuses, Employee Stock Purchase Plan and/or deferred compensation plan enrollment, and grant awards, based on eligibility
• Learning and development opportunities

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed