Customer Service Associate - Temporary

Walgreens • Grovetown, GA

3d • $15 - $19

About The Position

The Customer Service Associate models and delivers a distinctive, delightful customer experience and registers sales at an assigned cash register, providing courteous, fair, friendly, and efficient checkout service.

The role engages customers and patients by greeting them, offering assistance with products and services, resolving issues, and answering questions. It shares customer-service best practices with team members, including courteous interpersonal habits and proactive assistance.

Operational duties include recommending products, processing customer purchases and related transactions, maintaining clean and well-merchandised counters and shelves, taking inventory, checking in and pricing merchandise, and following asset protection procedures. The associate follows applicable state and local laws for regulated products, builds and maintains displays, completes resets, and helps with food separation, product placement, stock rotation, and restocking.

The associate uses store systems and equipment, provides service in the photo area, fulfills web pickup orders, and helps maintain the interior and exterior of the store. The role also requires following company policies, maintaining respectful coworker relationships, completing assigned tasks, and attending training and completing requested PPLs.

Requirements

• Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
• Must be willing to work a flexible schedule, including evenings and weekends.

Nice To Haves

• Six months of experience in a retail environment is preferred.
• Prior work experience with Walgreens is preferred.

Responsibilities

• Greet customers and patients, offer assistance with products and services, resolve customer issues, and answer questions.
• Model and share customer-service best practices with team members.
• Provide courteous, friendly, fast, and efficient service.
• Recommend items, trade-up products, and companion items to customers.
• Register purchases and process cash transactions, voids, returns, rain checks, refunds, and exchanges.
• Keep counters and shelves clean and well merchandised; take inventory and maintain records.
• Check in and price merchandise as required or directed.
• Follow company asset protection procedures to identify and minimize profit loss.
• Comply with state and local laws regarding regulated products, including alcoholic beverages and tobacco products.
• Construct and maintain promotional, seasonal, super structure, and sale displays; complete resets and revisions as directed.
• Assist with separating food items and placing products according to policies and procedures.
• Assist with stock rotation using first-in, first-out and restock outs for consumable items.
• Provide customer service in the photo area, including digital passport photos, poster printing, creative machine service, and suggestive selling of promotional photo products.
• Monitor and fulfill web pickup orders and deliver orders to customers when they arrive at the store.
• Assist with interior and exterior maintenance to keep the store clean, neat, and orderly.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Attend training and complete PPLs requested by the manager or assigned by corporate.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed