Customer Service Associate - Dinner/Close Shift

Raising Cane's•Scottsdale, AZ

About The Position

Customer Service Associates contribute to all areas of the customer experience, with a primary focus on providing great customer service. Duties include taking drive-thru orders, assembling and delivering orders, interacting with customers, cleaning the dining room, processing payments, and helping keep the restaurant clean and operating smoothly. Associates work in an upbeat, fast-paced environment and collaborate with other crew members to provide quick, friendly service. This is an entry-level position; previous restaurant experience is not required. Paid training is provided. Associates may earn up to an additional $1.50 per hour during their first year through additional training, certifications, and performance evaluations. The position requires applicants to be at least 16 years old.

Requirements

  • Must be at least 16 years of age.
  • No previous restaurant experience is required; paid training is provided.
  • Able to lift, carry, push, or pull objects weighing up to 50 pounds.
  • Able to kneel, bend, twist, stoop, climb stairs, and reach and grasp objects above the head and below the waist.
  • Able to communicate verbally and in writing.
  • Able to work under pressure and at a fast pace.
  • Able to work as a team, take initiative, and be responsible and dependable.
  • Demonstrate a happy, courteous, enthusiastic, hardworking, attentive, authentic, and genuine approach, and take pride in doing a good job.

Responsibilities

  • Provide customers with quick and friendly service.
  • Take customer orders, including in the drive-thru, and process payments efficiently.
  • Assemble orders and deliver food to customers.
  • Clean tables, floors, the dining room, and other restaurant areas.
  • Follow proper safety procedures when handling or preparing food.
  • Work with other crew members to complete tasks and maintain continuity of service.
  • Multitask and work under pressure in a fast-paced environment.
  • Show up on time for scheduled shifts and comply with company policies.

Benefits

  • Weekly pay (bi-weekly in some states, including California).
  • Closed on major holidays.
  • Flexible scheduling.
  • No-cost therapy in person, virtually, or by text.
  • Discounts on entertainment and lifestyle purchases.
  • No-cost high school diplomas.
  • Paid time off, subject to eligibility requirements.
  • 401(k) with employer match, subject to eligibility requirements.
  • Healthcare membership program.
  • Fitness discount program for employees age 18 or older.
  • Paid training and opportunities for pay increases through training, certifications, and performance evaluations.
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