Customer Service Associate

Bass Pro Shops • Foxborough, MA

10d • Onsite

About The Position

Performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers. Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.

Requirements

• High School education or equivalent experience
• Ability to calculate figures such as discounts and make change to customers
• Ability to communicate in a friendly and professional manner to our customers and other associates
• Able to lift up to 50 pounds
• Able to stand for extended periods
• Ability to establish and maintain effective working relationships with Management, coworkers and customers.
• Ability to operate computerized Point of Sale register system

Responsibilities

• Greet all customers as they enter the store in a friendly and outgoing manner
• Handle customer's merchandise returns; complete refund / exchange paperwork
• Sort returns by category and return to proper area
• Sell appropriate Hunting and Fishing Licenses
• Handle and administer all incentive and reward programs
• Remains product knowledgeable
• Aware of advertised sales
• Keeps work area clean, neat and well stocked with supplies
• Follows all Company Policies and Procedures

Benefits

• Discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions
• Dental
• Vision
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Bass Pro Cares Fund

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED