Customer Service Associates welcome customers to Lowe's and help them find the products and services they need for home improvement projects. They listen to customers, answer questions, help locate and select merchandise, occasionally load merchandise, and work to ensure customer needs are met. Associates are assigned to a department based on hiring needs and skillsets; departments include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, and Pro Services. Daily responsibilities may vary by department. The role may involve working inside and outside in varying weather and climate conditions, exposure to noise and moving or shaking objects and equipment, and prolonged standing, sitting, and other activities necessary to perform job duties. Lifting procedures depend on the role, weight, and volume. Associates must follow guidelines limiting single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be needed.
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Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed