Retail Sales – Part Time
About The Position
As a Customer Service Associate at Lowe’s, you welcome customers and help them find products and services for their home improvement needs. You listen to customers, answer questions, assist with product selection and merchandise, and work to ensure their needs are met. Depending on hiring needs and skillsets, associates work in departments such as Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Daily duties may vary by department and can include preparing merchandise for customers, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds. The role involves organizing and replenishing merchandise, processing orders and deliveries, and cross-training in other store areas. Associates may work indoors and outdoors in varying weather and climate conditions, and may encounter noise and moving or shaking objects and equipment. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be needed. Lowe’s describes itself as a home improvement company with approximately 300,000 associates and supports community programs focused on safe and affordable housing, community spaces, skilled trades, and disaster relief.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
- Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.
- Follow lifting guidelines that limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
- Use powered equipment as required, with proper training or assistance from a trained coworker.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
- Military or veteran background; Lowe’s strongly encourages military and veteran talent to apply.
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Help customers locate and handle merchandise.
- Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
- Accurately process orders and deliveries so customers receive merchandise as expected and on time.
- Cross-functionally train in other store areas to help provide customer service.
- Prepare merchandise for customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
- Guide customers through shopping or checkout.
- Perform other duties as assigned.
Benefits
- Competitive pay.
- Flexible schedules.
- Multiple health insurance options.
- Tuition assistance program.
- Company-matching 401(k).
- Optional Employee Stock Purchase Program.
- 10% associate discount.
- Track to the Trades program.
- Educational opportunities.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
