Retail Sales – Part Time

Lowe's Companies, Inc.•Pine Bluff, AR

8d•Onsite

About The Position

As a Customer Service Associate at Lowe’s, you provide friendly, professional customer service and help shoppers find products and services for their home improvement needs. You will interact with customers throughout the day, assist them with product selection and handling, occasionally load merchandise, and help ensure their needs are met. Most of your time will be spent listening to customers, answering questions, and organizing merchandise, with daily duties varying by department. Associates work in a department selected based on hiring needs and skillsets. Possible departments include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, and Pro Services. The role does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. Working conditions vary by location and may include indoor and outdoor work in extreme heat or cold, wet, damp, humid, windy, or drafty conditions. Associates may encounter constant or intermittent noise and moving or shaking objects and equipment. Lifting procedures depend on the role, weight, and volume. Single lifts are limited to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed, and powered equipment should be used when required with proper training or assistance.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Assist customers with locating and handling merchandise.
Down stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-functionally train in other store areas to help provide the best customer service.
Prepare merchandise for customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.