Retail Sales – Part Time

Lowe's Home Centers • Hazard, KY

2d

About The Position

As a Customer Service Associate at Lowe’s, you welcome customers and help them find the products and services that meet their home improvement needs. You listen to customers, answer questions, help them locate and select merchandise, and support them through shopping or checkout. You may occasionally load merchandise and prepare products to meet customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds. Associates work in a department assigned according to hiring needs and skillsets, and may cross-train in other store areas. The role involves organizing and replenishing merchandise, accurately processing orders and deliveries, and ensuring customer needs are met. Department assignments may include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be needed. Working conditions may include indoor and outdoor environments, varying or extreme weather, noise, and moving or shaking objects and equipment. Associates must follow lifting guidelines, including limiting single lifts to 75 pounds and using team lifts when needed; powered equipment requires appropriate training or assistance.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
• Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the assigned department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Help customers locate, handle, and select merchandise.
• Replenish merchandise by identifying empty shelf areas and down-stocking supplies.
• Accurately process orders and deliveries so customers receive merchandise as expected and on time.
• Cross-train in other store areas to support customer service.
• Prepare merchandise for customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
• Guide customers through shopping or checkout.
• Occasionally load merchandise.
• Complete other duties as assigned.

Benefits

• Competitive pay and flexible schedules.
• Multiple health insurance options.
• Tuition assistance program.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% Associate Discount.
• Track to the Trades program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed