Retail Sales – Part Time

Lowes•Issaquah, WA

6d•$18 - $20

About The Position

The Customer Service Associate welcomes customers to Lowe’s, helps them find products and services for home improvement projects, and provides friendly, professional support throughout their shopping experience. Associates listen to customers, answer questions, help select and handle merchandise, and may occasionally load merchandise. Work is assigned to a department according to hiring needs and skillsets, including appliances, cabinets, flooring, nursery, garden, hardware, tools, millwork, building materials, plumbing, electrical, paint, home décor, tool rental, or Pro Services. Daily duties can vary by department and may involve preparing merchandise to meet customer needs, such as mixing paint, cutting pipe or wood, cutting drywall, or cutting blinds. The role requires prolonged standing or sitting as needed, lifting merchandise, and potentially working indoors and outdoors in varying weather conditions. Associates may encounter noise and moving or shaking objects and equipment. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be needed. The advertised pay range is $18.00–$20.20 per hour; starting pay may vary based on factors including position, location, education, training, and experience.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
Ability to lift at least 25 pounds unassisted, or lift more than 25 pounds with or without an accommodation.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and provide friendly and professional customer service.
Help customers locate and handle merchandise.
Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-train in other store areas to help provide customer service.
Prepare department merchandise based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.

Benefits

Multiple health insurance options.
Tuition assistance and other education support, including trade skills scholarships.
401(k) retirement account with company match.
Employee Stock Purchase Plan, subject to eligibility.
10% Lowe’s Associate Discount and a broader discount platform.
Flexible schedules.
Health, dental, and vision insurance.
Life and disability insurance.
Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality.
Flexible spending and health savings accounts.
Employee Assistance Program with concierge, work/life services, and no-cost counseling.
Maternity and parental leave.
Adoption assistance.
Learning and development opportunities.
Business Travel Accident insurance.
Other discretionary benefits, based on eligibility, may include annual bonuses, deferred compensation, or grant awards.