Retail Sales – Part Time

Lowe's Companies, Inc.•Chamblee, GA

8d•Onsite

About The Position

As a Customer Service Associate at Lowe's, you provide friendly, professional service and help customers find products and services for their home improvement needs. You welcome customers, answer questions, help them select and handle merchandise, and work to ensure their needs are met. The role is assigned to a store department based on hiring needs and skillsets, including departments such as Appliances, Cabinets, Flooring, Garden, Hardware, Tools, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Daily tasks vary by department and may include stocking shelves, processing orders and deliveries, preparing merchandise to customer specifications, and supporting customers through shopping or checkout. The position requires use of common retail technology and a computer, as well as basic reading, writing, and arithmetic skills. Duties may involve prolonged standing or sitting, lifting merchandise, and working in indoor and outdoor conditions with varying weather, noise, or moving equipment. Regular travel is not required, although occasional travel to meetings, training, or neighboring stores may be needed.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Military or veteran background; Lowe's encourages military and veteran candidates to apply.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate, select, and handle merchandise.
Down stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-train in other store areas to support customer service.
Prepare merchandise for customers based on department needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.