Retail Sales – Part Time
About The Position
The Customer Service Associate welcomes Lowe’s customers and helps them find products and services for their home improvement needs. Associates listen to customers, answer questions, help select and handle merchandise, and may occasionally load merchandise. They also organize and replenish merchandise, process orders and deliveries, and prepare products to meet customer needs. Department assignment depends on hiring needs and skillsets and may include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. The position may require occasional travel to meetings, training, or neighboring stores. Working conditions may include indoor and outdoor settings, varying and sometimes extreme weather, noise, and moving or shaking objects and equipment. Lifting requirements vary; single lifts are limited to 75 pounds, with team lifts or powered equipment used as appropriate and in accordance with guidelines.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
- Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Help customers locate, select, and handle merchandise.
- Down stock merchandise by identifying empty shelf areas and replenishing supplies.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-functionally train in other store areas to support customer service.
- Prepare merchandise to meet customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
- Guide customers through shopping or checkout.
- Complete other duties as assigned.
Benefits
- Health insurance options
- Tuition assistance and education support programs
- 401(k) retirement account with company match
- Employee Stock Purchase Plan
- 10% associate discount and broader discount platform
- Track to the Trades program and trade skills scholarships
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Paid time off, including vacation, holidays, sick, and volunteer time, depending on role, tenure, and locality
- Flexible spending and health savings accounts
- Employee Assistance Program, including work/life services and no-cost counseling
- Business Travel Accident insurance
- Maternity and parental leave
- Adoption assistance
- Learning and development opportunities
- Potential annual bonuses, deferred compensation plan enrollment, and grant awards, subject to eligibility
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
