Retail Sales – Part Time

Lowe's Home Centers•Salem, OR

10h

About The Position

As a Customer Service Associate at Lowe’s, you welcome customers and help them find products and services for home improvement needs. You listen and answer questions, assist with product selection and handling, and help ensure customers’ needs are met. You may occasionally load merchandise and prepare products to meet customer needs. Associates work in a department assigned according to hiring needs and skillsets, such as appliances, flooring, hardware, tools, building materials, plumbing, electrical, paint, home décor, tool rental, or Pro Services. The role may involve working indoors and outdoors in varying weather and climate conditions, exposure to noise and moving equipment, and occasional travel to meetings, training, or neighboring stores. Department duties and daily responsibilities may vary.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.
Follow lifting guidelines that limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Military or veteran background; Lowe’s strongly encourages military and veteran talent to apply.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate and handle merchandise.
Down stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately and on time.
Cross-functionally train in other store areas to support customer service.
Prepare merchandise to meet customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Occasionally load merchandise.
Complete other duties as assigned.