Customer Service Associate
About The Position
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving customers. CSAs help meet customer needs quickly and courteously while preparing food and beverages, operating the cash register, stocking shelves, and maintaining a clean and safe store. The position requires working in a fast-paced, team-oriented environment and completing store housekeeping duties. The hourly range is $15.00–$18.75, commensurate with position, experience, and location. Associates receive a $1.50 shift differential for hours worked between 12 a.m. and 6 a.m.
Requirements
- Great communication and customer service skills.
- Ability to thrive in a fast-paced environment and multitask.
- Must be at least 16 years old.
- Reliable transportation.
- Enjoys working in a team environment.
Responsibilities
- Greet and engage with customers to ensure their needs are met quickly and courteously.
- Prepare breakfast items, built-to-order sandwiches, specialty beverages, and pizzas, and keep the coffee station clean and organized.
- Operate the cash register and handle payments.
- Activate fuel and gift cards and assist with lottery and ID verification for age-restricted products.
- Keep stores well-stocked and shelves fresh, full, and inviting.
- Help keep stores clean and safe by following established policies, procedures, and guidelines.
- Complete housekeeping duties, including cleaning, dusting, sweeping, mopping, and emptying trash.
Benefits
- Medical, dental, and vision benefits
- Mental health benefits
- Employee Stock Ownership Plan (ESOP)
- 401(k) with matching
- Education Assistance Program
- Paid parental leave
- Store discounts
- Paid time off
- Flexible schedules
- Other benefit and wellness programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
