Customer Service Associate - Temporary

Walgreens•Grand Junction, CO

About The Position

The Customer Service Associate delivers a distinctive customer experience by providing courteous, friendly, and efficient checkout service and assistance with products and services. The role registers sales, resolves customer issues, answers questions, recommends products, and models customer-service best practices with team members. Responsibilities also include maintaining merchandise and store displays, checking in and pricing merchandise, taking inventory, rotating and restocking products, and following asset-protection procedures and applicable laws for regulated products. The associate supports photo-area services and web pickup orders, helps maintain a clean and orderly store, and completes assigned training and other tasks. This is a temporary role.

Requirements

Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.

Nice To Haves

Six months of experience in a retail environment is preferred.
Prior work experience with Walgreens is preferred.

Responsibilities

Greet customers and patients, offer assistance with products and services, resolve issues, and answer questions.
Provide courteous, friendly, fast, and efficient customer service at checkout and throughout the store.
Recommend products, trade-up items, companion items, and promotional photo products.
Register purchases; collect cash and provide change; process voids, returns, rain checks, refunds, and exchanges.
Keep counters and shelves clean and well merchandised; take inventory and maintain records.
Check in and price merchandise as required or directed.
Follow asset-protection procedures to identify and minimize profit loss.
Ensure compliance with state and local laws for regulated products, including alcoholic beverages and tobacco products.
Construct and maintain promotional, seasonal, super-structure, and sale displays; complete resets and revisions as directed.
Separate food items and place products according to policies and procedures.
Rotate consumable stock using first-in, first-out methods and restock outs.
Use store systems and equipment.
Provide photo-area customer service, including digital passport photos, poster printing, creative machine services, and promotional photo-product suggestions.
Monitor and fill web pickup orders and deliver orders to customers when they arrive at the store.
Help maintain a clean, neat, and orderly interior and exterior store.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend training and complete PPLs requested by the manager or assigned by corporate.
Complete special assignments and other tasks as assigned.