Retail Sales – Part Time

Lowe's Home Centers•Lynchburg, VA

About The Position

As a Customer Service Associate at Lowe's, you welcome customers and help them find products and services for their home improvement needs. You listen to customers, answer questions, help them select and handle merchandise, and ensure their needs are met. You may occasionally load merchandise, organize and replenish shelves, process orders and deliveries, guide customers through shopping or checkout, and prepare department merchandise based on customer needs. Examples include tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, and cutting blinds. Daily duties vary by department and store hiring needs. Associates may work in Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. The role does not require regular travel, although occasional travel to meetings, training, or neighboring stores may be needed. Working conditions may include both indoor and outdoor weather, varying climates, noise, and moving or shaking objects and equipment. Associates follow lifting guidelines, use team lifts when required, and use powered equipment with proper training or assistance.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate and handle merchandise.
Replenish merchandise by identifying empty shelf areas and down-stocking products.
Process orders and deliveries accurately so customers receive expected merchandise on time.
Cross-train in other store areas to support customer service.
Prepare department merchandise according to customer needs, such as mixing paint, cutting pipe, wood, drywall, or blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.

Benefits

Competitive pay and flexible schedules.
Health insurance options.
Tuition assistance and trade skills scholarships.
401(k) retirement account with company match.
Optional Employee Stock Purchase Plan.
10% Lowe's Associate Discount and broader discount platform.
Health, dental, and vision insurance.
Life and disability insurance.
Paid time off, including vacation, holidays, sick, and volunteer time, based on role, tenure, and locality.
Flexible spending and health savings accounts.
Employee Assistance Program, including work/life services and no-cost counseling.
Business travel accident insurance.
Maternity and parental leave.
Adoption assistance.
Learning and development opportunities.
Other discretionary benefits, based on eligibility, may include annual bonuses, deferred compensation, and grant awards.