Retail Sales – Part Time

Lowe's Companies, Inc. • Woodstock, GA

8d

About The Position

As a Customer Service Associate at Lowe’s, you provide friendly, professional service and help customers find the products and services they need for home improvement projects. You listen to customers, answer questions, assist with product selection and merchandise, and help ensure their needs are met. You may occasionally load merchandise and will spend time organizing and replenishing products. Daily duties vary by department and may include preparing merchandise to meet customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds. Associates work in a department based on hiring needs and skillsets, including appliances, cabinets, flooring, nursery, garden, hardware, tools, millwork, building materials, plumbing, electrical, paint, home décor, tool rental, or Pro Services. The role may involve occasional travel to meetings, training, or neighboring stores. Working conditions vary by location and can include indoor and outdoor environments, changing weather and temperatures, noise, and moving or shaking equipment. Associates follow lifting guidelines, use team lifts when needed, and use powered equipment when required and properly trained.

Requirements

• At least 6 months of experience using a computer to input, access, modify, or output information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
• Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

• Welcome customers, answer questions, and provide friendly and professional customer service.
• Help customers locate and handle merchandise.
• Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to support customer service.
• Prepare merchandise for customers, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Benefits

• Multiple health insurance options.
• Tuition assistance program.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% Associate Discount.
• Track to the Trades program.
• Competitive pay.
• Flexible schedules.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed