Customer Service Associate
About The Position
Inquiries about this position should not be sent to our customer support staff. Looking for an excellent communicator to join our Customer Success team who has a temperament and heart for helping people. Applicant should have a strong grasp of basic web functionality including but not limited to web browsers on desktop and mobile, mobile apps, and operating systems. Be able to handle a broad range of questions such as but not limited to: Basic technical issues, Basic feature questions, Understanding the process of online dating, General questions related to rules of the site, Technical troubleshooting.
Requirements
- High School Diploma Required
- Applicant should have a strong grasp of basic web functionality including but not limited to web browsers on desktop and mobile, mobile apps, and operating systems.
Nice To Haves
- Associates or Bachelor degree preferred
- 2+ years of customer service experience preferred
- 2+ years of technical experience preferred
- Experience with Zendesk or other online ticketing system preferred
Responsibilities
- Handle a broad range of questions such as but not limited to: Basic technical issues, Basic feature questions, Understanding the process of online dating, General questions related to rules of the site, Technical troubleshooting.
Benefits
- Paid vacation
- competitive salary
- generous benefits
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
