Retail Sales – Part Time
About The Position
As a Customer Service Associate at Lowe's, you combine customer service skills with genuine care for people to help customers feel comfortable while shopping and solve home improvement challenges. You welcome customers, help them find products and services, answer questions, and ensure their needs are met. The role involves listening to customers, organizing merchandise, assisting with product selection, and occasionally loading merchandise. Daily responsibilities may vary by department. Associates work in a department assigned according to hiring needs and skillsets, such as Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. The role does not require regular travel, although occasional travel to meetings, training, or neighboring stores may be needed. Work may take place indoors and outdoors, with possible exposure to extreme temperatures, wet or humid conditions, wind, drafts, noise, and moving or shaking objects and equipment. Associates must follow lifting guidelines, including limiting single lifts to 75 pounds and using team lifts or powered equipment as appropriate. The listed pay range is $15.92–$16.75 per hour. Starting pay may vary based on factors including position, location, education, training, and experience.
Requirements
- Six months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- Six months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
- Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Nice To Haves
- Six months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Responsibilities
- Welcome customers, answer questions, and provide friendly and professional customer service.
- Help customers locate and handle merchandise.
- Down stock merchandise by identifying empty shelf areas and replenishing supplies.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-functionally train in other store areas to help provide customer service.
- Prepare merchandise based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
- Guide customers through shopping or checkout.
- Complete other duties as assigned.
Benefits
- Health insurance options
- Dental and vision insurance
- Life and disability insurance
- Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
- Flexible spending and health savings accounts
- 401(k) retirement account with company match
- Employee Assistance Program, including work/life services and no-cost counseling
- Tuition assistance, education support, and trade skills scholarships
- Maternity and parental leave
- Adoption assistance
- Associate discount and broader discount platform
- Potential annual bonuses, Employee Stock Purchase Plan enrollment, deferred compensation, and grant awards based on eligibility
- Learning and development opportunities
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
