Retail Sales – Part Time

Lowes•City of Amsterdam, NY
•$16 - $16

About The Position

As a Customer Service Associate at Lowe’s, you provide friendly, professional service and help customers find the right products and services for their home improvement needs. You welcome and assist customers throughout the store, answer questions, help locate and select merchandise, guide customers through shopping or checkout, and occasionally load merchandise. You also replenish shelves, accurately process orders and deliveries, and prepare merchandise to meet customer needs. Depending on store hiring needs and your skills, you may work in Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Responsibilities may vary by department, and associates may be cross-trained in other store areas. The role may involve working indoors and outdoors in changing weather, exposure to varying climates and noise, and working around moving or shaking objects and equipment. Occasional travel to meetings, training, or neighboring stores may be needed, though regular travel is not required. Associates must follow lifting guidelines, including limiting single lifts to 75 pounds and using team lifts or powered equipment as appropriate. The position is part-time. The stated pay range is $16.00–$16.15 per hour; starting pay may vary based on factors including position, location, education, training, and experience. Lowe’s offers eligible associates a range of benefits, subject to role, tenure, locality, and eligibility.

Requirements

  • At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
  • Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
  • Follow lifting guidelines, limiting single lifts to 75 pounds and using team lifts or powered equipment as appropriate.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

  • Welcome customers, answer questions, and provide friendly, professional customer service.
  • Help customers locate and handle merchandise.
  • Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
  • Process orders and deliveries accurately so customers receive the expected merchandise on time.
  • Cross-functionally train in other store areas to help provide customer service.
  • Prepare merchandise for customers, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
  • Guide customers through shopping or checkout.
  • Complete other duties as assigned.
  • Occasionally load merchandise.
  • May travel occasionally to meetings, training, or to support neighboring stores.

Benefits

  • Multiple health insurance options.
  • Tuition assistance and other education support programs, including trade skills scholarships.
  • 401(k) retirement account with company match.
  • Employee Stock Purchase Plan, subject to eligibility.
  • 10% Lowe’s Associate Discount and a broader discount platform.
  • Learning and development opportunities, including the Track to the Trades program.
  • Health, dental, and vision insurance.
  • Life and disability insurance.
  • Paid time off based on role, tenure, and locality, including vacation, holidays, sick time, and volunteer time.
  • Flexible spending and health savings accounts.
  • Employee Assistance Program with concierge and work/life services and no-cost counseling.
  • Maternity and parental leave.
  • Adoption assistance.
  • Business Travel Accident insurance.
  • Other discretionary benefits, based on eligibility, including annual bonuses, deferred compensation plan enrollment, and grant awards.
  • Wellness programs.
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