Retail Sales – Part Time

Lowe's Home Centers•Princeton, NJ

About The Position

As a Customer Service Associate at Lowe's, you welcome customers and help them find products and services for their home improvement needs. You listen to customers, answer questions, help them select and handle merchandise, and ensure their needs are met. Associates work in a department determined by hiring needs and skillsets, including Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Daily duties may vary by department and can include preparing merchandise to meet customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds. The role may involve occasional merchandise loading, prolonged standing or sitting, work indoors and outdoors in variable weather, and exposure to noise or moving equipment. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be needed.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Follow lifting guidelines that limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Assist customers with locating and handling merchandise.
Down stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-functionally train in other areas of the store to help deliver customer service.
Prepare merchandise based on customer needs, including tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, and cutting blinds.
Guide customers through shopping or checkout.
Occasionally load merchandise.
Complete other duties as assigned.

Benefits

Competitive pay and flexible schedules.
Health insurance options, including health, dental, and vision insurance.
Tuition assistance and other education support programs, including trade skills scholarships.
401(k) retirement account with company match.
Optional Employee Stock Purchase Plan, subject to eligibility.
10% Lowe's Associate Discount and a broad discount platform.
Track to the Trades program and learning and development opportunities.
Life and disability insurance.
Paid time off based on role, tenure, and locality, including vacation, holidays, sick, and volunteer time.
Flexible spending and health savings accounts.
Employee Assistance Program with concierge and work/life services and no-cost counseling.
Business Travel Accident insurance.
Maternity and parental leave.
Adoption assistance.
Parental and family-building benefits.
Other discretionary benefits, subject to eligibility, may include annual bonuses, deferred compensation plan enrollment, and grant awards.