Customer Service Associate

Heart Of Texas Goodwill Industries • Temple, TX

23h • Onsite

About The Position

The Customer Service Associate assists with store operations by providing excellent customer service, maintaining merchandise presentation, and supporting general store upkeep in alignment with HOT Goodwill's mission and values. The role includes helping customers, maintaining dressing rooms and restrooms, cleaning store areas, and supporting merchandise production and display. Duties may vary with operational needs. No supervisory duties are assigned.

Requirements

• Accept instructions and carry them out with minimal supervision.
• Work and cooperate with others.
• Up to one month of related experience or training may be acceptable, or an equivalent combination of education and experience.
• Ability to follow instructions.
• Ability to deal with standardized situations with only occasional or no variables.
• Ability to create and maintain working relationships in a collaborative team environment.
• Customer service skills and ability to work effectively with a variety of individuals and personalities.
• Ability to complete assignments independently and on time.
• A criminal background check is required.

Nice To Haves

• High school diploma or equivalent; all educational backgrounds are considered.
• Ability to read English.
• Ability to add and subtract two-digit numbers.

Responsibilities

• Greet customers and help them find items or answer questions.
• Monitor and open dressing rooms and restrooms as needed.
• Clean store areas, including restrooms.
• Remove out-of-date items from display areas, including wares and clothing.
• Maintain merchandise display areas, including special displays, racks, shelves, and bins.
• Put wares and clothing out on the sales floor.
• Hang clothing in production when needed.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed