Customer Service Associate

Ed Mitchell•Portland, OR

1d•Onsite

About The Position

Mitchell Stores is a luxury retail company specializing in men's and women's designer and contemporary clothing, with eight locations across the United States. The Customer Service Associate will join the Marios Portland team and provide first-class service while creating a luxury shopping experience. The company values energetic, confident, optimistic employees who engage with and assist customers, work as a team, act with integrity, and treat others with mutual respect and trust. Mitchell Stores is a data-driven organization focused on teamwork, culture, and helping employees feel heard, empowered, and able to reach their potential. The company offers a competitive salary and a generous benefits package.

Requirements

High school diploma or equivalent.
Ability to stand for extended periods.
Ability to lift or move up to 20 pounds.
Ability to climb ladders.
Willingness to work every Saturday and Sunday.
Reliability, punctuality, and responsibility.
Attention to detail and ability to juggle multiple priorities.
Excellent verbal and written communication skills.

Nice To Haves

Customer service experience is a plus.

Responsibilities

Engage with clients and customers to provide the best possible luxury shopping experience.
Ring client and customer sales.
Accurately process transactions in AS400, MPIX, and FARFETCH.
Support Sales Associates.
Assist with pulling internet orders and transfers.
Answer phones and direct calls to the appropriate associates.
Gift wrap.
Perform opening and closing duties.
Work at the front desk.