Retail Sales – Part Time
About The Position
As a Customer Service Associate at Lowe's, you provide friendly, professional customer service and help customers find products and services for their home improvement needs. You listen and respond to questions, assist with product selection and handling, guide customers through shopping or checkout, and help ensure their needs are met. Associates are assigned to a department based on hiring needs and skillsets; departments include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, and Pro Services. The position involves organizing and replenishing merchandise, processing orders and deliveries, and preparing products for customers. Duties vary by department and may include tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds. Associates may occasionally load merchandise and cross-train in other store areas. The role may involve working indoors and outdoors in variable weather, exposure to noise and moving equipment, and lifting merchandise according to safety guidelines.
Requirements
- At least 6 months of experience using a computer to input, access, modify, or output information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
- Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the assigned department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
- Military or veteran background is encouraged.
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Help customers locate, select, and handle merchandise.
- Replenish merchandise by identifying empty shelf areas and down-stocking supplies.
- Process orders and deliveries accurately and on time.
- Cross-train in other store areas to support customer service.
- Prepare merchandise to meet customer needs, such as tinting and mixing paint or cutting pipe, wood, drywall, and blinds.
- Guide customers through shopping or checkout.
- Occasionally load merchandise.
- Complete other duties as assigned.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Paid time off, including vacation, holidays, sick time, and volunteer time, depending on role, tenure, and locality
- Flexible spending and health savings accounts
- 401(k) with company match
- Employee Assistance Program, including work/life services and no-cost counseling
- Tuition assistance and trade skills scholarships
- Business Travel Accident insurance
- Maternity and parental leave
- Adoption assistance
- Associate discount and broader discount platform
- Potential annual bonuses, based on eligibility
- Potential enrollment in the Employee Stock Purchase Plan and/or deferred compensation plan, based on eligibility
- Potential grant awards, based on eligibility
- Flexible schedules
- Track to the Trades program
- Learning and development opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
