Customer Service Associate - Automotive Finishes

Sherwin-WilliamsPittsburgh, PA
Onsite

About The Position

The Customer Service Associate is responsible for delivering products to customers from Sherwin-Williams branches using Company vans or pick-up trucks. The Customer Service Associate ensures deliveries are complete, packed correctly, and safely delivered to the correct customer. The Customer Service Associate is responsible for receiving and preparing orders and safely moving and loading. This position is also expected to provide customer service, monitor inventory, and operate color retrieval and paint mixing machine equipment, as needed. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

Requirements

  • Must have a valid driver's license.
  • Must be able to lift, push, pull and move merchandise weighing up to 50 pounds.
  • Must be able to operate a forklift.
  • Must be able to work a part-time schedule, Monday through Friday between 8:00 AM and 5:00 PM.
  • Must be able to pass a criminal history background check.

Nice To Haves

  • Previous experience in a customer service role.
  • Previous experience in the automotive industry.
  • Familiarity with Sherwin-Williams products.

Responsibilities

  • Delivering products to customers from Sherwin-Williams branches using Company vans or pick-up trucks.
  • Ensuring deliveries are complete, packed correctly, and safely delivered to the correct customer.
  • Receiving and preparing orders.
  • Safely moving and loading products.
  • Providing customer service.
  • Monitoring inventory.
  • Operating color retrieval and paint mixing machine equipment, as needed.

Benefits

  • Rewards, benefits and the flexibility to enhance health and well-being.
  • Opportunities to learn, develop new skills and grow contribution.
  • Inclusive team and commitment to communities.
  • World-class benefits designed for employees and their families, including retirement and health care.
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