Retail Sales – Part Time

Lowe's Companies, Inc. • Augusta, ME

8d • $16 - $17

About The Position

The Customer Service Associate welcomes customers to Lowe’s and helps them find the right products and services for home improvement needs. The role involves listening to customers, answering questions, assisting with product selection and merchandise handling, and helping ensure customer needs are met. Associates may work in a department assigned according to hiring needs and skillsets, including appliances, cabinets, flooring, live nursery, inside garden, hardware, tools, millwork, building materials, plumbing, electrical, paint, home décor, tool rental, or Pro Services.

The role includes organizing and replenishing merchandise, accurately processing orders and deliveries, preparing merchandise for customers, and guiding customers through shopping or checkout. Depending on the department, preparation may include tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds. Associates may occasionally load merchandise and cross-train in other store areas.

Work conditions vary by location and may include indoor and outdoor environments, extreme heat or cold, damp or humid conditions, wind or drafts, noise, and moving or shaking objects and equipment. The position does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. Pay is $15.50–$17.40 per hour; starting pay may vary based on factors including position, location, education, training, and experience.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
• Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
• Follow lifting guidelines, which limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed. Powered equipment must be used as required with proper training or trained-coworker assistance.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
• Military or veteran background is encouraged.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Help customers locate, select, and handle merchandise.
• Down stock merchandise by identifying empty shelf areas and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver customer service.
• Prepare merchandise for customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Benefits

• Multiple health insurance options.
• Tuition assistance and other education support programs, including trade skills scholarships.
• 401(k) retirement account with company match.
• Optional Employee Stock Purchase Plan.
• 10% Lowe’s Associate Discount and broad discount platform.
• Track to the Trades program and other learning and development opportunities.
• Dental insurance.
• Vision insurance.
• Life insurance.
• Disability insurance.
• Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time.
• Flexible spending and health savings accounts.
• Employee Assistance Program with concierge, work/life services, and no-cost counseling.
• Business Travel Accident insurance.
• Maternity and parental leave.
• Adoption assistance.
• Other discretionary benefits, based on eligibility, include annual bonuses, deferred compensation plan enrollment, and grant awards.
• Wellness programs.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed