Retail Sales – Part Time

Lowe's Home Centers•Pueblo, CO

About The Position

The Customer Service Associate welcomes customers to Lowe’s and helps them find products and services for home improvement projects. The role involves listening to customers, answering questions, helping them locate and select merchandise, occasionally loading merchandise, and ensuring customer needs are met. Associates are assigned to a store department based on hiring needs and skillsets. Departments may include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Daily responsibilities vary by department. The role may involve working indoors and outdoors in varied weather and climate conditions, including extreme heat or cold, dampness, humidity, wind, or drafts. Associates may encounter constant or intermittent noise and moving or shaking objects and equipment. Lifting methods vary by role, weight, and volume; single lifts are limited to 75 pounds, and team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or help from a trained coworker. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be needed.

Requirements

  • At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
  • Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

  • Welcome customers, answer questions, and deliver friendly, professional customer service.
  • Help customers locate and handle merchandise.
  • Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time.
  • Cross-functionally train in other store areas to help deliver customer service.
  • Prepare merchandise for customers’ needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
  • Guide customers through shopping or checkout.
  • Perform other duties as assigned.

Benefits

  • Competitive pay and flexible schedules.
  • Multiple health insurance options.
  • Tuition assistance program.
  • Company-matching 401(k).
  • Optional Employee Stock Purchase Program.
  • 10% Associate Discount.
  • Track to the Trades program.
  • Additional benefits may be available subject to program eligibility.
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