Customer Service Associate

Wawa, Inc.•Hialeah Gardens, FL
•$16 - $19

About The Position

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving customers. CSAs are part of a beloved brand committed to putting people first, doing the right thing, and making every day a little brighter. The role involves customer service, food preparation, operating the cash register, maintaining store stock, and keeping the store clean and safe.

Requirements

  • Great communication and customer service skills.
  • Ability to thrive in a fast-paced environment and multitask.
  • Must be at least 16 years old.
  • Reliable transportation.
  • Enjoys working in a team environment.

Responsibilities

  • Greet and engage with customers to ensure their needs are met quickly and courteously.
  • Prepare food items, including breakfast items, built-to-order sandwiches, specialty beverages, and pizzas, and keep the coffee station clean and organized.
  • Operate the cash register and handle payments.
  • Activate fuel and gift cards and assist with lottery transactions and ID verification for age-restricted products.
  • Keep the store well-stocked and shelves fresh, full, and inviting.
  • Help maintain a clean and safe store by following established policies, procedures, and guidelines.
  • Complete housekeeping duties, including cleaning, dusting, sweeping, mopping, and emptying trash.

Benefits

  • Medical, dental, and vision benefits
  • Mental health benefits
  • Employee Stock Ownership Plan (ESOP)
  • 401(k) with matching
  • Education Assistance Program
  • Paid parental leave
  • Store discounts
  • Paid time off
  • Flexible schedules
  • Other benefit and wellness programs
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