Customer Service Associate

Wawa•Clarksville, TN
•Onsite

About The Position

As a Customer Service Associate (CSA), you are a friendly representative of Wawa who greets and serves customers. The role supports Wawa’s focus on putting people first, doing the right thing, and making every day brighter. Associates serve customers, prepare food and beverages, operate registers, maintain store presentation and stock, and help keep the store clean and safe.

Requirements

  • Great communication and customer service skills.
  • Ability to thrive in a fast-paced environment and multitask.
  • Must be at least 16 years old.
  • Reliable transportation.
  • Enjoy working in a team environment.

Responsibilities

  • Greet and engage with customers, ensuring their needs are met quickly and courteously.
  • Prepare breakfast items, built-to-order sandwiches, specialty beverages, and pizzas.
  • Keep the coffee station clean and organized.
  • Operate the cash register and handle payments.
  • Activate fuel and gift cards and assist with lottery and age-restricted product ID verification.
  • Keep stores well-stocked and shelves fresh, full, and inviting.
  • Help maintain a clean and safe store by following established policies, procedures, and guidelines.
  • Complete housekeeping duties, including cleaning, dusting, sweeping, mopping, and emptying trash.

Benefits

  • Medical benefits
  • Dental benefits
  • Vision benefits
  • Mental health benefits
  • Employee Stock Ownership Plan (ESOP)
  • 401(k) with matching
  • Education Assistance Program
  • Paid parental leave
  • Store discounts
  • Paid time off
  • Flexible schedules
  • Additional benefit and wellness programs
  • $1.50 shift differential for hours worked between 12 a.m. and 6 a.m.
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