Customer Service Associate

Wawa, Inc.Mullica Hill, NJ
Onsite

About The Position

As a Customer Service Associate (CSA) at Wawa, you are the friendly face greeting and serving customers, embodying the brand's commitment to putting people first, doing the right thing, and making every day brighter. Wawa is a beloved brand, voted "America’s Favorite Convenience Store," operating a chain of convenience retail stores in multiple states. The company is dedicated to providing fresh, built-to-order foods, beverages, coffee, fuel services, and surcharge-free ATMs. Wawa is invested in its Associates, providing flexibility and support to help them thrive and grow their careers. Associates are encouraged to take pride in their community involvement through volunteering, charitable giving, and events, extending care beyond the workplace to build stronger neighborhoods and long-lasting relationships.

Requirements

  • Great communication and customer service skills.
  • Ability to thrive in a fast-paced environment and multitask like a pro.
  • Must be 16+ years old with reliable transportation.
  • Enjoys working in a team environment.

Responsibilities

  • Greet and engage with customers to ensure their needs are met both quickly and courteously.
  • Prepare food items such as our delicious breakfast items, built-to-order sandwiches, specialty beverages, and pizzas as well as keeping our coffee station clean and organized.
  • Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with lottery and ID verification for age-restricted products.
  • Ensure our stores are well-stocked and that our shelves remain fresh, full, and inviting.
  • Help keep our stores clean and safe by following all established policy, procedures, and guidelines.
  • Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more.

Benefits

  • Medical/dental vision and mental health benefits
  • ESOP (Employee Stock Ownership Plan)
  • 401(k) + matching
  • Education Assistance Program
  • Paid parental leave
  • Store discounts
  • Paid time off
  • Flexible schedules
  • Access to other benefit and wellness programs
  • Tuition Reimbursement
  • Prescription Coverage
  • Flexible Spending Accounts (Health Care & Dependent Care)
  • Employee Assistance & Wellness Programs
  • Employee Credit Union
  • Employee Resource Groups
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