Retail Sales – Part Time

Lowe's Home Centers • Burlington, IA

2d

About The Position

The Customer Service Associate welcomes customers to Lowe’s and helps them find products and services for home improvement needs. The role involves answering questions, helping customers select and handle merchandise, organizing and replenishing products, and ensuring orders and deliveries are processed accurately. Associates may occasionally load merchandise and may prepare products to meet customer needs, such as mixing paint, cutting pipe, wood, drywall, or blinds. Associates work in a department determined by hiring needs and skillsets and may cross-train in other store areas. Departments include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, and Pro Services.

The position may involve prolonged standing, sitting, and other activities needed to perform job duties. Work may take place indoors or outdoors, with exposure to varying climates, noise, and moving or shaking objects and equipment. Lifting requirements vary; single lifts are limited to 75 pounds, and team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or help from a trained coworker. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be needed.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
• Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.
• Follow lifting guidelines, including limits on single lifts and use of team lifts or powered equipment as appropriate.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Help customers locate, select, and handle merchandise.
• Down stock merchandise by identifying empty shelf areas and replenishing supplies.
• Accurately process orders and deliveries so customers receive merchandise as expected and on time.
• Cross-train in other store areas to help deliver customer service.
• Prepare merchandise based on customer needs, such as tinting and mixing paint; cutting and threading pipe; cutting and bundling wood; cutting drywall; or cutting blinds.
• Guide customers through shopping or checkout.
• Perform other duties as assigned.

Benefits

• Competitive pay and flexible schedules.
• Multiple health insurance options.
• Tuition assistance program.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% Associate Discount.
• Track to the Trades program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed