Retail Sales – Part Time

Lowe's Home Centers • Chester, VA

2d

About The Position

The Customer Service Associate welcomes Lowe's customers and helps them find products and services for home improvement projects. Associates listen to customers, answer questions, help locate and select merchandise, occasionally load merchandise, and ensure customer needs are met. The specific daily work varies by department and store hiring needs. Departments include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, and Pro Services. Associates may prepare merchandise for customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds. This part-time role does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. The pay range is $15.00–$15.60 per hour; starting pay may vary based on factors including position, location, education, training, and experience.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
• Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
• Military or veteran background.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Help customers locate and handle merchandise.
• Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other store areas to help provide customer service.
• Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.
• Occasionally travel to meetings, training, or to support neighboring stores.

Benefits

• Health insurance options
• Dental insurance
• Vision insurance
• Life and disability insurance
• Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
• Flexible spending and health savings accounts
• 401(k) retirement account with company match
• Employee Assistance Program, including work/life services and no-cost counseling
• Tuition assistance, education support, and trade skills scholarships
• Maternity and parental leave
• Adoption assistance
• Associate discount and broader discount platform
• Learning and development opportunities
• Optional Employee Stock Purchase Plan
• Annual bonuses, deferred compensation plan, and grant awards may be available based on eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed