CUSTOMER SERVICE ASSOCIATE

HABITAT FOR HUMANITY OF SOUTH CENTRAL NEW JERSEY INC•Maple Shade Township, NJ

22h•Onsite

About The Position

At Habitat for Humanity of South Central New Jersey, Inc. (HabitatSCNJ), the mission is to put faith into action by partnering with families in need and volunteers to transform lives through decent and affordable housing. The Customer Service Associate /Cashier (CSA/Cashier) is a non-exempt, part-time position working 20 hours per week, with weekend availability required. Located in Maple Shade, New Jersey, this role involves working as part of a team with Store Management, Donation Processing/Merchandising Associates, and Drivers to complete all store-level tasks. The position also functions as a Warehouse Associate, performing a variety of tasks across different ReStore departments including cash register operations, Home Décor Merchandising, Furniture, Building Materials, Storage Warehouse, and other related store functions.

Requirements

Knowledge of retail sales and/or retail experience.
Exceptional customer service experience.
Ability to lift 50 pounds.
Ability to spend the majority of the day in the warehouse.
Ability to spend majority of the day standing or moving about ReStore.
Ability to climb ladders, considerable standing, lifting, bending, kneeling, and reaching.

Nice To Haves

High School Diploma or Associates degree in any field.
2+ years of experience in a similar role.
1-3 years of customer service /warehouse experience.
Forklift Certification.

Responsibilities

Assist all customers shopping at ReStore.
Operate the cash register, scan items, bag merchandise and make/provide change for purchases.
Work with store management to meet daily and weekly sales goals.
Stock and refill register area inventory.
Keep the register area clean and actively put things in their place.
Greet customers and provide an enjoyable shopping experience for all customers.
Respond to customer requests in a timely manner.
Merchandise goods on the sales floor.
Put up signage.
Create signage if necessary.
Perform routine inventory counts on all goods on the Sales floor.
Create tags, print tags, laminate tags and restock tags as necessary.
Maintain an effective working relationship with ReStore staff, volunteers, Habitat homeowners and ReStore customers.
Complete daily organizational/cleaning tasks such as: Cleaning out donation processing area.
Merchandise Donated goods on Sales Floor.
Perform the following physical behaviors continuously throughout their shift: standing, walking, handling, reaching horizontally, reaching above the shoulder, grasping firmly and pushing buttons.
Complete indoor housekeeping functions including cleaning, dusting, mopping and emptying trash in all areas of the store.
Work with a variety of cleaning supplies and chemicals.
Perform functions that will require the use of a ladder.
Use Personal Protective Equipment where necessary.
Follow all safety standards and regulations as per Employee Handbook.
Adhere to all Policies as per the Habitat For Humanity of South Central NJ Handbook.
Complete other duties as assigned by ReStore Management.