Retail Sales – Part Time

Lowe's Home Centers • Shelby, NC

2d

About The Position

The Customer Service Associate welcomes customers to Lowe’s and helps them identify products and services for home improvement projects. The role involves listening to customers, answering questions, helping them locate and select merchandise, occasionally loading merchandise, and ensuring their needs are met. Associates organize merchandise, process orders and deliveries, and may prepare products for customers, such as tinting paint, cutting pipe, bundling wood, cutting drywall, or cutting blinds. Department assignments depend on hiring needs and skillsets and may include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Associates may cross-train in other store areas and perform other duties as assigned. The position does not require regular travel, but occasional travel to meetings, training, or neighboring stores may be needed. Working conditions may include indoor and outdoor environments, variable or extreme weather, noise, and moving or shaking objects and equipment. Physical duties may include prolonged standing or sitting and lifting merchandise. Single lifts are limited to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed, and powered equipment should be used as required with proper training or assistance.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
• Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
• Follow lifting guidelines, which limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
• Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Help customers locate, handle, and select merchandise.
• Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
• Accurately process orders and deliveries so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to support customer service.
• Prepare merchandise based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
• Guide customers through shopping or checkout.
• Occasionally load merchandise.
• Perform other duties as assigned.

Benefits

• Competitive pay and flexible schedules.
• Multiple health insurance options.
• Tuition assistance program.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% Associate Discount.
• Track to the Trades program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed