Retail Sales – Part Time

Lowe's Home Centers•Layton, UT

About The Position

As a Customer Service Associate at Lowe’s, you welcome customers and help them find the products and services they need for home improvement projects. You provide friendly, professional service by listening to customers, answering questions, helping them locate and select merchandise, and guiding them through shopping or checkout. The role may include occasionally loading merchandise, organizing and replenishing shelves, accurately processing orders and deliveries, and preparing products such as tinting paint, cutting pipe, bundling wood, cutting drywall, or cutting blinds. Department assignment depends on hiring needs and skillsets and may include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Associates may cross-train in other store areas. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be needed. Working conditions vary by location and may include indoor and outdoor settings, extreme temperatures, wet or humid conditions, wind or drafts, noise, and moving or shaking equipment. Associates must follow lifting guidelines, use powered equipment when required and properly trained, and use team lifts when needed.

Requirements

  • At least 6 months of experience using a computer to input, access, modify, or output information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
  • Ability to lift 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
  • Follow lifting guidelines, which limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
  • Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • Certification in a trade related to the assigned department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
  • Military or veteran background.

Responsibilities

  • Welcome customers, answer questions, and provide friendly, professional customer service.
  • Help customers locate and handle merchandise and select products for their needs.
  • Replenish merchandise by identifying empty shelf areas and down stocking supplies.
  • Process orders and deliveries accurately and on time.
  • Cross-train in other store areas to support customer service.
  • Prepare department merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
  • Guide customers through shopping or checkout.
  • Occasionally load merchandise.
  • Complete other duties as assigned.

Benefits

  • Competitive pay and flexible schedules.
  • Multiple health insurance options.
  • Tuition assistance program.
  • Company-matching 401(k).
  • Optional Employee Stock Purchase Program.
  • 10% Associate Discount.
  • Track to the Trades program.
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