Retail Sales – Part Time

Lowe's Home Centers•Goshen, IN

2d•Onsite

About The Position

As a Customer Service Associate at Lowe’s, you provide friendly, professional customer service and help shoppers find the products and services they need for home improvement projects. You welcome customers, answer questions, assist with product selection and handling, and help ensure their needs are met. The role includes organizing and replenishing merchandise, processing orders and deliveries, guiding customers through shopping or checkout, and preparing products based on customer needs. Depending on hiring needs and skillsets, associates work in a store department such as Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Duties may vary by department. The position may involve occasional travel to meetings, training, or neighboring stores, and work in both indoor and outdoor conditions with varying climates and noise or equipment exposure. Associates must follow lifting guidelines and use powered equipment only as required and with proper training or assistance.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
Ability to lift a minimum of 25 pounds unassisted, or over 25 pounds with or without an accommodation.
Follow lifting guidelines limiting single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Bilingual, military, and veteran candidates are strongly encouraged to apply.

Responsibilities

Welcome customers, answer questions, and provide friendly and professional customer service.
Help customers locate, select, and handle merchandise.
Down stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-functionally train in other store areas to help provide customer service.
Prepare merchandise based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.