Retail Sales – Part Time

Lowe's Home Centers•Bartlett, TN

18h•Onsite

About The Position

As a Customer Service Associate at Lowe’s, you welcome customers and help them find products and services for their home improvement needs. You listen to customers, answer questions, help them locate and select merchandise, and ensure their needs are met. You may occasionally load merchandise and prepare products for customers, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds. Work is assigned to a department based on hiring needs and skillsets; possible departments include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, and Pro Services. The role involves organizing and replenishing merchandise, processing orders and deliveries, and cross-training in other store areas. Duties may vary by department. The position may involve working indoors and outdoors in changing weather conditions, exposure to noise and moving or shaking objects and equipment, and lifting merchandise. Associates must follow lifting guidelines, use powered equipment only as required and with proper training or assistance, and limit single lifts to 75 pounds.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
Ability to lift a minimum of 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate, handle, and select merchandise and guide them through shopping or checkout.
Down stock merchandise by identifying empty shelf areas and replenishing supplies.
Accurately process orders and deliveries so customers receive merchandise as expected and on time.
Cross-train in other areas of the store to help deliver customer service.
Prepare merchandise for customer needs, including tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, and cutting blinds.
Occasionally load merchandise.
Complete other duties as assigned.