Customer Service Associate - Temporary

Walgreens•Cairo, GA

2d•$15 - $19

About The Position

The Customer Service Associate models and delivers a distinctive, delightful customer experience while operating an assigned cash register and providing courteous, fair, friendly, and efficient checkout service. The role engages customers and patients, offers assistance with products and services, resolves issues, and shares customer-service best practices with team members. Responsibilities also include recommending products, processing purchases and related transactions, maintaining merchandise and store displays, supporting inventory and stock rotation, and following asset-protection procedures and applicable laws for regulated products. The associate provides service in the photo area, handles web pickup orders, helps maintain a clean and orderly store, follows company policies, completes assigned tasks, and attends required training.

Requirements

Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.

Nice To Haves

Six months of experience in a retail environment is preferred.
Prior work experience with Walgreens is preferred.

Responsibilities

Greet customers and patients, offer assistance with products and services, resolve issues, and answer questions.
Model and share customer-service best practices with team members, including courteous interpersonal habits and proactive service.
Provide courteous, friendly, fast, and efficient service; recommend products, trade-up items, and companion items.
Operate an assigned cash register; process purchases, cash, change, voids, returns, rain checks, refunds, and exchanges.
Keep counters and shelves clean and well merchandised; take inventory and maintain records.
Check in and price merchandise as required or directed by the store manager or shift leader.
Implement company asset-protection procedures to identify and minimize profit loss.
Comply with state and local laws regarding regulated products, such as alcoholic beverages and tobacco products.
Construct and maintain promotional, seasonal, and sale displays; complete resets and revisions as directed.
Assist with food separation and product placement according to policies and procedures; rotate consumable stock using first-in, first-out methods and restock outs.
Maintain working knowledge of store systems and equipment.
Provide photo-area customer service, including digital passport photos, poster printing, creative-machine services, and suggestive selling of promotional photo products.
Monitor and fulfill web pickup orders and deliver them to customers when they arrive at the store.
Help maintain clean, neat, and orderly interior and exterior store conditions.
Follow company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Attend training and complete PPLs requested by the manager or assigned by corporate.