Customer Service Associate

La Lomita, Inc.•Rio Grande City, TX
•Onsite

About The Position

El Tigre Food Stores/Tex Best Travel Centers offers a fun, family-focused workplace intended to help team members succeed, learn, and grow. The Customer Service Associate provides outstanding customer service, maintains a clean and customer-friendly environment, stocks and merchandises products, and operates the register. Work is performed primarily inside a retail store, with occasional work outdoors. Duties may be changed or supplemented by supervisors and management.

Requirements

  • Experience with professional cash-handling procedures.
  • Experience in a convenience store and/or food service environment.
  • Basic computer knowledge.
  • Possess a Texas Alcohol Beverage Commission card to sell alcohol.
  • Comfort working in a fast-moving environment.
  • Ability to follow instructions and procedures.
  • Excellent customer service and interpersonal skills.
  • High energy and a strong work ethic.
  • High school diploma or equivalent.

Responsibilities

  • Provide professional and friendly assistance to customers, vendors, and other Associates.
  • Operate the cash register to ring sales.
  • Perform basic math to collect payments, make accurate change, and maintain an accurate cash drawer.
  • Follow Company Policies and Established Procedures for store operations and comply with State and Federal laws concerning alcohol, tobacco, and lottery sales.
  • Card customers purchasing age-restricted products.
  • Perform regular cleaning activities to keep the store clean and orderly, including bathrooms and fuel dispensers.
  • Participate in stocking items and marketing promotion efforts.

Benefits

  • Flexible work schedules
  • Exceptional training
  • Competitive pay
  • Career advancement and development opportunities
  • 401(k) with a competitive company match
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