Customer Service Associate
About The Position
Bank of Luxemburg is proud to be a 2025 & 2026 Top Workplace, recognized for our commitment to people, community, and continuous improvement. We’re excited to welcome a new Customer Service Associate to our Algoma branch. Our mission — To Have a Positive Impact on People’s Lives — guides every interaction, every decision, and every relationship. In this part‑time role, you’ll help us deliver exceptional service, support customers with their financial needs, and contribute to a team culture built on trust, transparency, and collaboration. The Customer Service Associate is a part‑time role (15–25 hours per week) responsible for delivering friendly, accurate, and efficient service to customers. This position includes rotating Saturday mornings from 9 a.m.–12 p.m.
Requirements
- Professionalism, positivity, and a genuine desire to help others
- Strong people skills and a customer‑focused mindset
- Attention to detail and comfort with cash handling
- Ability to manage multiple tasks with accuracy
- Problem-solving skills and sound judgment
- Respect for confidentiality and regulatory compliance
Responsibilities
- Processing teller transactions with accuracy and professionalism
- Assisting customers with account inquiries, online banking, and research
- Supporting branch operations including ATM/ITM maintenance and daily balancing
- Identifying opportunities to connect customers with helpful bank services
- Providing front‑desk support through greeting visitors and answering calls
Benefits
- Health, dental, and vision insurance
- Competitive pay and paid time‑off
- Paid time‑off to volunteer
- Professional development and growth opportunities
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
