Customer Service Associate - Coon Rapids, MN - (Part-Time)
About The Position
This position is responsible for fast, friendly, and accurate transactions at the point of sale. The role involves providing a positive customer experience, stocking and maintaining merchandising standards on the sales floor, and ensuring a clean and safe environment. The Customer Service Associate will promote and adhere to the Goodwill-Easter Seals mission and values. In a typical day, a Customer Service Associate can expect to create a high level of customer service throughout the store, ensuring all customers experience a welcoming atmosphere. They will follow policies and procedures and execute directives in a timely manner. The role also involves providing a work environment to train and develop participants in achieving their goals and helping to contribute to a safe, welcoming environment for employees and customers.
Requirements
- Ability to effectively communicate with supervisors, employees and customers
- Ability to work independently and coordinate multiple projects simultaneously
- Excellent organizational skills, ability to prioritize
- Excellent decision-making skills
- Strong attention to details
- Ability and desire to provide excellent customer service
- Ability to interact with a diverse population in a human-services setting
- High level of initiative and self-motivation
- Perseverance and commitment to getting the job done
- Knowledge/expertise in working with persons with disadvantages and/or disabilities and barriers
- 0-3 years of relevant experience
Nice To Haves
- High school diploma or equivalent preferred
Responsibilities
- Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere.
- Follows policies and procedures and executes directives in a timely manner.
- Provide a work environment to train and develop participants in achieving their goals.
- Help contribute to a safe, welcoming environment for employees and customers.
- Responsible for fast, friendly, and accurate transactions at the point of sale.
- Responsible for providing a positive customer experience to Goodwill customers.
- Responsible for stocking and maintaining merchandising standards on the sales floor while maintaining a clean and safe environment.
- Promotes and adheres to Goodwill-Easter Seals mission and values.
Benefits
- Flexible hours
- Generous paid time off (PTO) program
- Competitive medical, dental and vision plans
- Employer-paid life insurance
- 401(k) plan with employer match
- Employee discount
- Opportunities for career development and advancement
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
