Customer Service Associate - Temporary

Walgreens•Mineola, NY

About The Position

The Customer Service Associate delivers a distinctive and friendly customer experience, operates an assigned cash register, and provides efficient checkout service. The role assists customers with products and services, resolves issues, recommends products, and follows customer-service best practices. It also supports store operations by maintaining merchandise and displays, processing transactions and returns, assisting with inventory and stock rotation, following asset-protection and regulated-product procedures, and keeping the store clean and orderly. Additional duties include providing photo-area services, fulfilling web pickup orders, attending assigned training, and completing other tasks as assigned. The position is temporary and requires fluency in reading, writing, and speaking English, as well as willingness to work a flexible schedule that includes evenings and weekends.

Requirements

Fluency in reading, writing, and speaking English (except in Puerto Rico).
Willingness to work a flexible schedule, including evenings and weekends.

Nice To Haves

Six months of experience in a retail environment is preferred.
Prior work experience with Walgreens is preferred.

Responsibilities

Greet customers and patients, offer assistance with products and services, resolve issues, and answer questions.
Provide courteous, friendly, fast, and efficient checkout service; operate the assigned cash register and process purchases, cash, change, voids, returns, rain checks, refunds, and exchanges.
Recommend products, including trade-up and companion items, and demonstrate customer-service best practices.
Keep counters and shelves clean and well merchandised; take inventory and maintain records.
Check in and price merchandise as directed by the store manager or shift leader.
Follow company asset-protection procedures and comply with state and local laws regarding regulated products.
Construct and maintain promotional, seasonal, super-structure, and sale displays; complete resets and revisions as directed.
Separate food items and place products according to applicable policies and procedures.
Assist with consumable-item stock rotation using first-in, first-out methods and restock outs.
Use store systems and equipment; provide photo-area services, including digital passport photos, poster printing, creative-machine services, and promotion of photo products.
Monitor and fulfill web pickup orders and deliver them to customers when they arrive at the store.
Help maintain a clean, neat, orderly store inside and outside.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend training and complete PPLs as requested by a manager or assigned by corporate.
Complete special assignments and other tasks as assigned.