Customer Service Associate - Automotive Finishes
About The Position
The Customer Service Associate is responsible for delivering products to customers from Sherwin-Williams branches using Company vans or pick-up trucks. The Customer Service Associate ensures deliveries are complete, packed correctly, and safely delivered to the correct customer. The Customer Service Associate is responsible for receiving and preparing orders and safely moving and loading. This position is also expected to provide customer service, monitor inventory, and operate color retrieval and paint mixing machine equipment, as needed. The individual selected for this role will be expected to work at Automotive Branch #9351 located at 5 Walker Way, Albany, NY 12205. This is a part-time position. The work schedule will align with the branch's hours of operation of Monday through Friday between 8:00 AM and 5:00 PM. Specific working hours will be determined based on business needs and are subject to change. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.
Requirements
- Must be able to use a computer for order entry and inventory management.
- Must be able to operate a forklift or other powered industrial truck.
- Must be able to lift and move merchandise weighing up to 50 pounds.
- Must be able to stand and walk for extended periods of time.
- Must be able to bend, stoop, and reach.
- Must have a valid driver's license and a good driving record.
- Must be able to pass a background check.
Nice To Haves
- Previous experience in a customer service role.
- Previous experience in the automotive industry.
- Knowledge of automotive finishes.
Responsibilities
- Delivering products to customers from Sherwin-Williams branches using Company vans or pick-up trucks.
- Ensuring deliveries are complete, packed correctly, and safely delivered to the correct customer.
- Receiving and preparing orders.
- Safely moving and loading products.
- Providing customer service.
- Monitoring inventory.
- Operating color retrieval and paint mixing machine equipment, as needed.
Benefits
- Rewards, benefits and the flexibility to enhance health and well-being.
- Opportunities to learn, develop new skills and grow contribution.
- Inclusive team and commitment to communities.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
