Retail Sales – Part Time

Lowe's Home Centers•Loveland, CO

2d•Onsite

About The Position

The Customer Service Associate welcomes customers to Lowe’s and helps them find products and services for their home improvement needs. The role involves listening and responding to customer questions, assisting with product selection and merchandise handling, organizing and replenishing merchandise, and helping ensure customers’ needs are met. Depending on hiring needs and skillsets, associates work in departments such as Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Daily responsibilities may vary by department and may include preparing merchandise to meet customer needs, such as tinting and mixing paint or cutting materials. The position may involve prolonged standing, sitting, and other activities necessary to perform job duties. Work environments vary by location and can include indoor and outdoor conditions, extreme temperatures, moisture, wind, noise, and moving or shaking objects and equipment. Travel is not regularly required, but occasional travel to meetings, training, or neighboring stores may be needed. Associates must follow lifting guidelines, use powered equipment as required and only with proper training or assistance, and use team lifts as appropriate.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
Ability to minimally lift 25 pounds unassisted or over 25 pounds with or without an accommodation.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate, handle, and select merchandise.
Down stock merchandise by identifying empty shelf areas and replenishing supplies.
Accurately process orders and deliveries so customers receive merchandise as expected and on time.
Cross-functionally train in other store areas to help provide customer service.
Prepare department merchandise based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Occasionally load merchandise.
Complete other duties as assigned.