Customer Service Associate - Temporary

Walgreens•Trenton, MI

3d•$15 - $19

About The Position

The Customer Service Associate models and delivers a distinctive customer experience while providing courteous, fair, friendly, and efficient checkout service. The role registers sales, assists customers with products and services, resolves issues, and helps maintain store operations and presentation. Responsibilities also include handling merchandise, displays, inventory, regulated products, food placement and rotation, store equipment and systems, photo services, and web pickup orders. The associate supports a clean and orderly store, follows company policies, maintains respectful relationships with coworkers, completes assigned tasks, and attends required training.

Requirements

Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
Must be willing to work a flexible schedule, including evenings and weekends.

Nice To Haves

Six months of experience in a retail environment preferred.
Prior work experience with Walgreens preferred.

Responsibilities

Greet customers and patients, offer assistance with products and services, resolve issues, and answer questions.
Model and share customer service best practices, including courteous interpersonal habits and proactive assistance.
Provide fast, friendly, courteous, and efficient service at checkout and throughout the store.
Recommend products, trade-up items, and companion items to customers.
Operate an assigned cash register; collect cash and provide change; process voids, returns, rain checks, refunds, and exchanges.
Keep counters and shelves clean and well merchandised; take inventory and maintain records.
Check in and price merchandise as required or directed.
Follow company asset protection procedures to identify and minimize profit loss.
Comply with state and local laws concerning regulated products, including alcoholic beverages and tobacco products.
Construct and maintain promotional, seasonal, super-structure, and sale displays; complete resets and revisions as directed.
Assist with food separation and product placement according to policies and procedures; rotate consumable stock using first in, first out and restock outs.
Maintain working knowledge of store systems and equipment.
Provide photo-area customer service, including digital passport photos, poster printing, creative machine services, and promotional photo-product suggestions.
Monitor and fulfill web pickup orders and deliver them to customers when they arrive at the store.
Help maintain clean, neat, and orderly interior and exterior store conditions.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Attend training and complete PPLs requested by the manager or assigned by corporate.