Customer Service Associate - Part Time
About The Position
Tarleton State University, a distinguished Doctoral National Comprehensive University, invites applications for the position of a part time Customer Service Associate in the Texan Outfitters. As part of a vibrant academic community dedicated to excellence in teaching, research, and service, this role offers the opportunity to contribute meaningfully to a university that values innovation, collaboration, and inclusive growth. Join us in advancing knowledge and transforming lives—on campus and beyond. Tarleton State University continues to grow its impact across Texas, with four distinct campuses located in Stephenville, Fort Worth, RELLIS-Bryan and Waco, along with a robust online community that extends our reach even further. At the heart of it all is Stephenville, where Tarleton State offers a dynamic environment for faculty and staff. From a lively live music scene and numerous local festivals to rich traditions rooted in the surrounding community, Stephenville provides a vibrant and welcoming atmosphere. No matter where you're located—on campus or online—you are part of a mission that transforms lives and makes a difference across the state of Texas and beyond.
Requirements
- High school diploma or equivalent combination of education and experience.
- Three years of related experience.
- Knowledge of word processing, spreadsheet, and database applications.
- Ability to multitask and work cooperatively with others.
- Strong verbal and written communication skills.
- Strong customer service skills and detail-oriented.
Responsibilities
- Greets customers and responds to difficult customer inquiries and complaints.
- Explains and applies policies and procedures. Investigates and researches customer complaints and participates in resolving problems. Assists in the development of office procedures.
- Helps train and advise staff. Compiles data to prepare correspondence, forms, reports, or other documents. Receives and processes requests for service.
- Adds, verifies, retrieves, and changes customer order information. Acts as a liaison between the service area and other units. Enters billing charges and may accept payments.
- Process deliveries of general merchandise and move checked-in items to the sales floor.
- Shelf, arrange, clean, and organize products or space within the store.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
