Retail Sales – Part Time

Lowe's Home Centers•Brunswick, ME

2d•Onsite

About The Position

As a Customer Service Associate at Lowe's, you provide friendly, professional service and help customers find products and services for their home improvement needs. You welcome and assist customers, answer questions, help locate and select merchandise, and occasionally load merchandise. You also organize and replenish products, process orders and deliveries accurately, and prepare merchandise to meet customer needs. Depending on hiring needs and your skill set, you may work in Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Duties may vary by department, and associates may be cross-trained in other store areas. The role may involve occasional travel to meetings, training, or neighboring stores, but does not require regular travel. Work conditions vary by location and can include indoor and outdoor weather, extreme temperatures, wet or humid conditions, noise, and moving or shaking objects and equipment. Lifting methods depend on the role, weight, and volume; single lifts are limited to 75 pounds, and team lifts are used minimally starting at 75 pounds or when needed. Powered equipment must be used as required, with proper training or assistance from a trained coworker.

Requirements

At least 6 months of experience using a computer to input, access, modify, or output information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Military or veteran background; Lowe's encourages military and veteran talent to apply.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate, handle, and select merchandise.
Down stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-train in other store areas to help provide customer service.
Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Occasionally load merchandise.
Complete other duties as assigned.

Benefits

Competitive pay of $16.00–$16.65 per hour.
Flexible schedules.
Health, dental, and vision insurance.
Life and disability insurance.
Paid time off based on role, tenure, and locality, including vacation, holidays, sick time, and volunteer time.
Flexible spending and health savings accounts.
401(k) retirement account with company match.
Employee Assistance Program, including work/life services and no-cost counseling.
Tuition assistance and trade skills scholarships.
Business Travel Accident insurance.
Maternity and parental leave.
Adoption assistance.
10% Lowe's Associate Discount and a broad discount platform.
Track to the Trades program and learning and development opportunities.
Other discretionary benefits, based on eligibility, may include annual bonuses, an Employee Stock Purchase Plan, deferred compensation, and grant awards.