Customer Service Associate
White Cap Management•Indianapolis, IN
•Onsite
About The Position
A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.
Requirements
- HS Diploma or GED strongly preferred.
- Specialized skills training/certification may be required.
- Generally 2-5 years of experience in area of responsibility.
Nice To Haves
- If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.
Responsibilities
- Responds to customer order and quotation requests received via the telephone, e-mail, written, and faxed correspondence.
- Performs necessary follow-up to ensure customer service expectations are met.
- Researches and suggests alternative products to customer.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Refers complex, unusual problems to supervisor.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
